Enterprise Rent-A-Car is a renowned brand in the car rental industry, known for its exceptional services and wide range of vehicles. With a strong presence on Google Maps, the company caters to the transportation needs of individuals and businesses alike. Enterprise Rent-A-Car prides itself on its professionalism, ensuring a seamless experience for customers. Their team of dedicated employees, including knowledgeable managers, provides top-notch customer service, making the rental process efficient and convenient. Offering various payment options, such as credit cards and debit cards, Enterprise Rent-A-Car ensures flexibility for its customers. With a focus on customer satisfaction, the brand values every interaction and strives to deliver an outstanding rental experience. Whether it's a birthday celebration or a business trip, Enterprise Rent-A-Car is committed to offering reliable and comfortable transportation solutions.
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Identifies as women-owned
- Active military discounts
Reviews
The staff was amazing when I came to pick up a rental after getting into an accident earlier in the day. Sensing I was on edge, Shawn was able to secure me the right vehicle to accommodate our (2) baby seats.
Highly recommend!
Shout out to Alejandro at the Gower St. branch for taking good care of a first timer at this location. While Enterprise is not required to make any exceptions for National Executive Elite members members/ status, he did a great job making me feel welcome and knows how to take care of valued customers. Rented a Q3 on this occasion and will be returning to rent with this branch.
I owe this place the best review ever, so if it doesn’t give the “best review ever” vibe, make believe. These guys just went above and beyond. I rented for 1 day, for around $65 or so but it felt like I spent $350 the type of service they gave me. My Uber was late to pick me I’m so they gave me a lift down the street where I was going. Exceptional service. 100% would only rent from here. Skip the airport lines, rent here instead.
I thank the whole team at Enterprise Rent-A-Car at Gower St for exceeding my expectations. Being in a car accident and working long hours, I didn't have the time or energy to worry about my transportation needs. I want to thank Destiny Elias for managing all my transportation needs, ensuring I was completely satisfied by listening to my transportation needs, providing all available options, and consistently being professional. I would also like to thank Patrick for efficiently solving an unexpected challenge; they were terrific. The whole team is exceptionally professional, and I highly recommend their business.
I can't recommend this agency highly enough! From Brianna when we picked up the vehicle to Parker when we handed it back at the end of our trip, not forgetting the technician, the whole team was very professional and very helpful, answering even the smallest of our questions in a precise and pleasant manner. If you're coming from abroad (as we were), you should use these agencies rather than the ones at the airports.
Top notch customer service. The Hollywood location in LA is managed by Roy Chang and they truly delivered. The car I originally requested wasn’t available when we arrived, so they gave us an upgrade at no extra cost! Everything was quick, and smooth. Roy was accommodating of us returning the vehicle to a different location.
Try to go to a different enterprise these people are just inept especially the manager Roy he does not know math and they do unauthorized charges to your card with ridiculous reasons that was not specified while you still have the vehicle. Called me one day to let me know it was extended. The other day left a voicemail harassing me to return the car one day then the next calling me to let me know it was extended. The next day over charge my card the ineptitude of the whole team is incredible. As manager you should let me talk instead of tell me while i talk you stop me and say “can i speak can I speak” Roy is a funny guy he probably has personal issues I am so sorry for him. I had to escalate this issue to Enterprise holding and they were very receptive!
AMAZING! Every single person that I spoke to from beginning to end was exceptional! As soon as my insurance notified them that I needed a rental, they called me within minutes to let me know a car was ready and available for me. They also took care of drop off from the auto body shop I had my car at.
Location
1619 N Gower St, Hollywood, CA 90028, United States
Hours
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Monday
08:00 AM - 05:30 PM
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Tuesday
08:00 AM - 05:30 PM
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Wednesday
08:00 AM - 05:30 PM
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Thursday
08:00 AM - 05:30 PM
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Friday
08:00 AM - 05:30 PM
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Saturday
09:00 AM - 12:00 PM
- Sunday Close
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